Bsmart Services

Managed IT Services

Comprehensive enterprise-level IT support with one monthly fee

Improve Technical Support and Reduce and Control IT Costs
Our one-fee enterprise-level IT support services deliver your organization’s best-in-class technology response and resolution time. Experience minimized downtime and improved productivity while enjoying the peace of mind of knowing that your environment is being monitored 24/7. Understanding that we act before a problem disrupts your business productivity. Most importantly, you can confidently budget for your monthly IT support, significantly reducing uncontrollable variances.

Possibilities

Managed services can cut IT costs by as much as

40%

While doubling operational efficiency.

– BizTech

Improve Technical Support and Reduce and Control IT Costs

Utilizing technology as a business propellant is a mixed blessing. When technology solutions are designed, deployed, and well supported, they are a business growth accelerant. However, when it’s the opposite, efficiency and productivity are reduced, and unplanned business interruptions degrade the realization of your business goals and vision.

Why accept the status quo of your existing technology environment or IT provider?

Our clients gain increased innovation and productivity because they never have to think about technology – it simply works! Supporting their daily operating needs in the background. With our assistance, this can become your new reality.

How We Works

Our Working Process

We offer 24/7 monitoring to identify and address events that could disrupt business or affect technology performance. We also manage scheduled patching and updating to ensure devices, systems, and software are secure and functional.

24/7 Network Monitoring, Patching and Updating

Unlimited Remote Helpdesk

Vendor Management

Strategic Business Technology Reviews

Pain Points Solved

Reduce Technology Support Costs

Reduce and control technology support costs by predictable budgeting with our One-fee Managed IT Services.

Transfer the Burden of Vendor Management

We manage your infrastructure Vendors, freeing up your and your staff’s time.

Eliminate Technical Challenges

Solve technical bottlenecks hampering productivity for once.

Focus on Business Technology Strategy, Not Support

With our guidance, you will become more technology-strategic now that we’ve taken a proactive approach to technology management.
Implementation Timeline
To deliver our One-Fee Managed IT Services, we provision and prepare your environment for 24/7 monitoring, maintenance, and security patching of your devices, systems, applications, and services. Also, during provisioning, we upgrade your systems that do not meet our minimum operational standards for security, manufacturer support, and business continuity.
Once your environment is provisioned and we’ve added you to the management and service desk systems, we train your staff to request support. We also ensure our technical specialists are familiar with your business and IT environment, staff, and service level agreement for response time. Lastly, we select a mutual Go-Live date to start your new, comprehensive Managed IT Services engagement.

01

STEP ONE: PROVISIONING

Provisioning your environment to accept services and our systems to support your service delivery.

02

STEP TWO: STAFF TRAINING

We are training your staff on how to request support. We also ensure our staff are familiar with your business and IT environment, staff, and service level agreement for response time.

03

STEP THREE: GO-LIVE

Establish a go-live date that signals when your SLA governs our service delivery response time.

04

STEP FOUR: REGULAR REVIEWS

Frequent strategic business technology reviews.

WHITEPAPER

Using Managed Services to Drive Efficient IT

Manage Services

Contact us for more information about Manage Services.