bSmart Blog

bSmart has been serving the South Florida area and nationwide since 2006, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Workstations Can Come Several Different Ways

Workstations Can Come Several Different Ways

For companies that depend on their computing, the workstation plays an important role. The problem with them is that spending big money on computers that are used for general productivity is not cost effective, but if they don’t have the computing power needed to successfully run the software that your company uses, they won’t do you any good. Today, we will talk a bit about hardware considerations you will need to make when choosing workstation hardware, and the cloud-hosted options that may be a good option for your business. 

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How Does HITRUST Tie Back to HIPAA?

How Does HITRUST Tie Back to HIPAA?

Any organization that holds medical records or other healthcare-related sensitive data needs to consider legislation and organizations that govern the privacy of those records. In this case, we are referring to HIPAA, the Health Insurance Portability and Accountability Act, and HITRUST, the Health Information Trust Alliance. These two acronyms are incredibly important for healthcare providers in the United States to understand.

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Tip of the Week: Optimize Security By Disabling Browser-Based Password Management

Tip of the Week: Optimize Security By Disabling Browser-Based Password Management

Most users these days have so many passwords that just about any tool that helps them keep them all in check could be considered a good thing. Web browsers come with this technology built-in, but unfortunately, this convenience often comes at a cost. Are these built-in tools as secure as they are supposed to be, or are you better off looking into better alternatives?

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How To Create Business Continuity for Your Organization

How To Create Business Continuity for Your Organization

No one likes to imagine the worst-case scenario, but it’s important for businesses to put themselves in the shoes of an organization that has everything to lose. What would happen if you suddenly experienced a data loss disaster, or worse, a complete and total shutdown of operations? If you don’t have a plan in place, you will certainly wish you did. Let’s talk about how to make that happen.

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New Patent from Microsoft Suggests Stress Can Not Only Be Predicted, but Prevented in the Workplace

New Patent from Microsoft Suggests Stress Can Not Only Be Predicted, but Prevented in the Workplace

Workplace stress has become a key issue in today’s business environment, and many studies have been performed to demonstrate why there has been such an increase, as well as what can be done to stymie its impact. Microsoft has recently filed a patent to show how seriously this issue must be taken. While it’s good to see the tech company invested in resolving this issue, one has to wonder whether the help of a new technology solution is necessary in identifying stressors in their workplace environment.

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3 Ways Small Businesses Can Leverage Artificial Intelligence

3 Ways Small Businesses Can Leverage Artificial Intelligence

When you see the words “artificial intelligence,” what runs through your mind? Some imagine warehouses full of machines pulling items from shelves for order fulfillment, whereas others imagine server rooms operating at maximum capacity. The truth of the matter is that both of these scenarios are correct, depending on the type of organization and industry you’re talking about. Let’s take a look at how artificial intelligence can cut costs, improve operations, and eliminate unnecessary or repetitive tasks for the small business.

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What Can Businesses Learn from the Colonial Pipeline Ransomware Attack?

What Can Businesses Learn from the Colonial Pipeline Ransomware Attack?

The recent hack of Colonial Pipeline has led to no shortage of problems, chief among them gasoline shortages all across the east coast of the United States. The pipeline’s operations may have been restored, but the question still remains: what could have been done to stop it, what can we learn from this incident, and what changes can we expect to see as a result?

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When COVID Struck, Digital Technology Integration Came to the Rescue

When COVID Struck, Digital Technology Integration Came to the Rescue

COVID-19 forced many businesses to adapt to the new normal, and many of those who simply refused or were unable to do so fell by the wayside. As you can imagine, technology played a pivotal role in helping many businesses adjust to these changes. Let’s take a look at some of the more notable examples of how digital technology has helped businesses adapt to these circumstances.

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5 Reasons Your Organization Must Invest in RMM Tools

5 Reasons Your Organization Must Invest in RMM Tools

The modern business is heavily reliant on technology, perhaps more so today than ever before. In the wake of a pandemic that forced millions of employees to adapt to remote work, the need for technology and support has never been greater. Even as we transition back into business, as usual, it’s safe to say that remote technology is not going anywhere. Today, we would like to discuss how our organization was (and still is) helping businesses just like yours maintain operations through comprehensive IT support, even during the most difficult circumstances imaginable.

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Have a Professional Wipe Your Device Before Recycling It

Have a Professional Wipe Your Device Before Recycling It

No matter how new a device is, the unfortunate truth is that it will not last forever. Eventually, you will need to replace your device; the question then becomes what you do with your old technology. While you could just throw it in the trash, this is not only wasteful but also a security risk. In order to protect both your personal data and the environment, you must go through the proper channels to make sure that e-waste gets properly disposed of.

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How Does the Blockchain Work, Exactly?

How Does the Blockchain Work, Exactly?

While most people may be most familiar with the concept of the blockchain thanks to cryptocurrencies—particularly with the recent behaviors of some coins—this first application of the blockchain has blossomed into many others with great potential. Let’s go over what blockchain technology is, how it works, and how it can benefit businesses of all kinds.

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Tip of the Week: Is Keeping Your Smartphone Plugged In So Bad?

Tip of the Week: Is Keeping Your Smartphone Plugged In So Bad?

Of all the small inconveniences that plague modern life, a dying smartphone battery is among the worst of them—which explains how the tendency so many have to constantly keep their phone plugged in came about. However, it’s been said that this is actively bad for the device. Is this still the case? For this week’s tip, we’re diving into the factors that drain your device’s battery, and what the best way to handle this power reserve is.

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The Fears and Benefits of Automation

The Fears and Benefits of Automation

For years, people have been increasingly worried about the potential onslaught of automation on human jobs. As computer systems and artificial intelligence have improved, there are some legitimate concerns for unskilled workers or those that work in industries where automation is featured. Today, we’ll dive into what concerns workers should have on account of automation and why no one should be panicking quite yet. 

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How Much Does Tech (and Tech Awareness) Benefit Your Company?

How Much Does Tech (and Tech Awareness) Benefit Your Company?

Business technology can be a complicated topic, and with it appearing in more and more aspects of daily operations, it is important for organizations of all sizes to be sure that they have a complete understanding and awareness of how they put their IT to use. These considerations make it imperative that certain best practices are made part of your standard operating procedures… and for this to be accomplished, company leadership will need to lead by example.

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Tip of the Week: How to Prepare for (and Prevent) Remote Ship-Jumping

Tip of the Week: How to Prepare for (and Prevent) Remote Ship-Jumping

Remote work is a lot harder than it sounds, which took many workers by surprise when lockdowns suddenly made working from home the safest way for many companies to operate. As weeks and months have passed, there has been a growing tendency for these newly-remote workers to (putting it mildly) explore their other employment options… something that doesn’t bode well for your operations.

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Patch Management is An Essential Component to IT Maintenance

Patch Management is An Essential Component to IT Maintenance

Everyday life relies on software to keep going, a phenomenon that is perhaps most visible in the business environment. Unfortunately, it is this software that can prove to be the point of egress that attackers need to your network. Let’s consider a commonly overlooked aspect of IT maintenance—patch management—and why it is so crucial to a business’ operational success.

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Do Your Smartphone Distractions Hinder Your Focus?

Do Your Smartphone Distractions Hinder Your Focus?

It’s not a secret that we spend too much time on our phones, sitting in front of the computer or television, or just looking at screens in general. You don’t have to go out of your way to find commentary on the subject. What you might find interesting is that there have been an increasing number of studies that have consistently shown that the amount of notifications a person receives is directly related to their productivity; or, lack thereof. 

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Tip of the Week: Making Sure Your 2FA is A-Okay

Tip of the Week: Making Sure Your 2FA is A-Okay

Here’s the thing: even if your password policy is airtight and perfectly followed, relying on passwords alone isn’t enough anymore to secure your business. Some of today’s threats are just too capable of cracking them. In order to really preserve your business’ security, most security professionals (like us) recommend implementing two-factor authentication—however, it pays off to consider your options, and how much (if any) added security each has to offer.

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What Can Be Learned from Coca-Cola’s Security Oversight?

What Can Be Learned from Coca-Cola’s Security Oversight?

Data is one of—if not the—most essential resources a business has, which means it is essential that you take the steps to protect it in every way possible from every potential threat. This includes those that could originate from within your own organization. Let’s consider the case of Xiaorong You, who was recently convicted of conspiracy to commit trade secret theft by a federal jury.

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So You’ve Been Attacked. Now What?

So You’ve Been Attacked. Now What?

One of the most terrifying situations your business can encounter is when it’s clear that you’ve been hacked. It can cause extreme anxiety regardless of what size of a business you run. The most important thing is to know how to react to mitigate the damage to your business’ network and reputation. Let’s go through a few steps you need to take if you’ve been hacked.

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bSmart Services LLC
8461 Lake Worth Rd Suite 406
Lake Worth, Florida 33467