South Florida IT Support Experts
bSmart has been serving the South Florida area and nationwide since 2006, providing IT Support services such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. We aim to provide enterprise-level IT practices and solutions to the small business sector with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
We collaborate with many types of businesses in the area and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.
Your business depends on your IT systems. We are confident that we are the only network services, computer support, or IT consulting company in South Florida that provides these benefits to your business.
Here are the reasons you can depend on bSmart Services to keep you and your business up and running:
Quick Response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without waiting for a technician to travel to your location.
Reputable - bSmart has been around since 2006, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who, year after year, put their trust in us.
Experienced - We hire only seasoned, professional technicians with at least 5-10 years’ experience and usually many more. We provide our technicians with continuing education opportunities regularly to allow them to stay current with the latest technology. We will not be sending out warm bodies to train on your dime!
Business Savvy - Our goal is to improve your business, not your technology. We evaluate, design, and validate solutions based on a thorough understanding of the business benefit to your company.
One-Stop-Shop – We handle all aspects of your IT infrastructure, including hardware and software management, vendor relationships for your internet connectivity, website management, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive – Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7/365 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project is completed on time and within budget.
No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening, so you understand.
100% Satisfaction Guarantee – We want you satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
bSmart's Managed Service Plan ensures:
Dedication to the prevention of data loss and other business technology disasters before they happen
24/7 access to remote & on-site server remediation services at a flat monthly rate
Fast and reliable IT solutions provided 24x7x365 for your business users
Give those hours wasted on IT problems back to your employees and create a lasting impression on your clients through superior technology services and customer care.
Contact us today to find out how bSmart can help your business!